Terms of Service

Last Updated: December 4th, 2025

By using the Tech Reviver website or requesting service, you agree to the following Terms of Service.

1. Use of the Website

You agree not to:

  • Misuse the site

  • Attempt unauthorized access

  • Submit false, misleading, or harmful information

We may modify or discontinue site features at any time.

2. Quotes and Services

  • All quotes provided online or by message are estimates. Final pricing may change after physical inspection.

  • We reserve the right to decline service for any device.

  • Turnaround times are estimates only and may vary.

3. Accuracy of Information

You agree that any information you submit (name, device, issue, address, etc.) is accurate.
We are not responsible for delays or issues caused by incorrect information.

4. Refund Policy

  • Service/mobile/diagnostic fees are generally non-refundable.

  • If a repair cannot be completed, you will be informed, and any pre-payment for parts and/or labor may be refunded at our discretion.

  • Refunds for parts/accessories are only issued if they are unused and in original condition, and only when permitted by our parts supplier. Parts/accessories are subject to inspection and refunded at our discretion

5. Warranty Policy

  • Repairs may include a limited warranty covering the specific part replaced and/or the repair workmanship for a defined period. Some repairs are not eligible for warranty, but may be eligible for a discount if the repair is needed again at a later time.

  • Warranty repairs are subject to an additional mobile/diagnostic fee

  • Warranty does not cover:

    • Physical damage after the repair (cracks, internal cracks, etc.)

    • Water or liquid exposure

    • Previous or unrelated issues

    • Third-party tampering after service

  • Warranty service requires that the device is inspected for eligibility.

  • Warranty does not guarantee a refund; it generally provides a re-repair or part replacement when applicable.

6. Repair Disclaimers

By submitting a device for repair, you acknowledge and agree that:

a. Pre-Existing Damage

Devices with existing damage (cracks, bends, liquid exposure, missing components, etc.) may worsen during repair.

We are not responsible for issues that occur due to pre-existing conditions. Customers will be notified of any pre-existing issues found during repairs.

b. Data Loss & Incidental Damage

Although we take precautions, some repairs can result in data loss and incidental damage. In the event of incidental damage, it is at our discretion to repair/replace damaged devices/components either at full, partial, or no cost to the customer, depending on the situation. We will do our best to “make it right”, but do not guarantee perfection.

We are not responsible for lost data. Customers should back up their data before service.

c. Third-Party Parts

If OEM parts are unavailable or prohibitively expensive, high-quality third-party parts may be used.
OEM performance or cosmetic matches are not guaranteed unless explicitly stated.

d. Device Functionality After Repair

Some devices may experience additional failures unrelated to the repair performed. This is more common in devices with liquid damage and other severe physical damage. There also may be limited or altered functionality to certain hardware or features after a repair due to the type of parts used and part serialization.

We are not responsible for unrelated post-repair failures, issues, or altered functionality.

e. Waterproofing

While we take measures to keep devices as close to factory as possible, any device that was water-resistant before a repair will no longer be considered water-resistant afterward and is recommended to keep away from any liquids.

We are not responsible for any damage by liquid after a repair.

7. Limitation of Liability

To the fullest extent permitted by Georgia law:

  • Tech Reviver is not liable for lost data, lost profits, device failures, or incidental or consequential damages.

  • Total liability shall not exceed the amount paid for the service in question.

8. Intellectual Property

All logos, text, branding, images, and website elements belong to Tech Reviver unless otherwise stated.

You may not copy, redistribute, or modify them for any reason without written permission.

9. Third-Party Services

Our website may integrate with third-party platforms (quote forms, scheduling systems, analytics, etc.).

Their policies apply separately.

10. Termination

We may restrict or terminate website access at any time for violations of these terms.

11. Contact

For questions about these Terms or our services, contact us:
Email: repairs@tech-reviver.com
Phone: 404-482-2823